Available for Consulting Partnerships

Strategy.
Systems.
Support that
Scales.

"Built with vision & grace." — Jocelyn M. Small

Marie Magic Support Services delivers expert consulting in learning design, operational systems, onboarding strategy, and leadership development — helping corporate teams, small businesses, and nonprofits build what lasts.

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5+ Years of Experience
3 Service Pillars
LLC Registered & Ready
Consulting Services
Learning, Operations & Leadership
🎯
Onboarding Strategy →
📋
Training Design & Facilitator Guides →
⚙️
SOPs & Workflow Optimization →
📅
Program & Event Operations →
🏆
Leadership Coaching →
✍️
Resumes, LinkedIn & Grant Writing →
Corporate Training & Facilitation
SOP & Process Development
AI-Enhanced Business Solutions
Resume & LinkedIn Writing
Grant Writing · Notary Services
JMS
Jocelyn M. Small
Jocelyn M. Small
CEO · Consultant · Trainer
Builder of Systems
Leader of People
Purpose-Driven Impact
Fueled by Faith · Focused on Impact
About Marie Magic

More Than a Virtual Assistant. A Strategic Partner.

Marie Magic Support Services was built on the belief that growing businesses and teams deserve more than task completion — they deserve transformation. Founded by Jocelyn M. Small in Rahway, NJ, Marie Magic has evolved from administrative support into a full-service consulting practice.

With deep expertise in training design, operations leadership, and organizational systems, Jocelyn brings corporate-caliber thinking to clients at every stage — from solopreneurs building their first SOPs to HR teams redesigning entire onboarding programs.

Purpose
Every solution is rooted in your actual goals, not a template.
Process
We build systems that run even when you step away.
Progress
Measurable results, not just deliverables.
People
Great systems only work when teams are equipped to use them.
What We Do

Consulting Services for Growing Teams

From strategy sessions to full-scale implementation — we meet you where you are and build toward where you're going.

01
🎯
Onboarding Strategy
Design onboarding systems that improve ramp time, confidence, and workforce readiness from day one.
  • Onboarding roadmap design
  • New hire journey mapping
  • Manager readiness checklists
  • 90-day success frameworks
02
📋
Training Design & Facilitator Guides
Presenter notes, facilitator-led training, knowledge checks, microlearning, and train-the-trainer solutions.
  • Curriculum & course design
  • Facilitator & participant guides
  • Microlearning modules
  • Train-the-trainer programs
03
⚙️
SOPs & Workflow Optimization
Transform unclear processes into scalable playbooks, SOPs, and operational systems that your whole team can follow.
  • Process documentation
  • Standard operating procedures
  • Workflow automation mapping
  • Operational playbooks
04
📅
Program & Event Operations
Cross-functional workflows, stakeholder communication systems, event process design, and execution frameworks that keep every initiative on track.
  • End-to-end event planning support
  • Stakeholder communication systems
  • Cross-functional project coordination
  • Execution frameworks & run-of-show
  • Post-event evaluation & reporting
05
🏆
Leadership Coaching
Manager communication, facilitation confidence, workflow discipline, and team readiness support for leaders at every level.
  • 1:1 leadership coaching
  • Facilitation skill building
  • Manager communication frameworks
  • Team effectiveness sessions
06
✍️
Individual & Specialized Services
Professional support for everyday people and organizations — from career advancement to legal document services and nonprofit funding.
  • Federal resume writing & modifications
  • Private sector resume writing & updates
  • LinkedIn profile optimization & rewrites
  • Grant writing for nonprofits
  • Notary public services (New Jersey)
How It Works

From First Call to Full Results

A clear, collaborative process designed to get you results without the overwhelm.

01
Discovery Call
We talk through your goals, challenges, and what success looks like for your team or business.
02
Custom Proposal
You receive a tailored scope of work, timeline, and investment options aligned to your needs.
03
Strategic Build
We execute — designing, documenting, training, and building systems with your team.
04
Launch & Support
We deliver, you implement — with ongoing check-ins and evaluation to ensure lasting results.
Investment

Transparent Pricing

Choose the engagement model that fits your goals. Custom project pricing also available.

Starter
Essentials Package
$ 750 /month
  • ✓ Up to 10 hours/month
  • ✓ One service area focus
  • ✓ Bi-weekly check-ins
  • ✓ Email support
  • ✓ Monthly progress report
Get Started
Most Popular
Growth
Strategy Package
$ 1,800 /month
  • ✓ Up to 25 hours/month
  • ✓ Two service areas
  • ✓ Weekly check-ins
  • ✓ Priority response
  • ✓ Custom deliverables
  • ✓ Quarterly strategy session
Book a Call
Enterprise
Full Partnership
$ 3,500 /month
  • ✓ Unlimited hours
  • ✓ All service areas
  • ✓ Dedicated consulting partner
  • ✓ Team training sessions
  • ✓ Full SOP & systems build
  • ✓ Monthly leadership coaching
Let's Talk

Hourly consulting at $75–$125/hr · Résumé & LinkedIn packages from $150 · Notary services available in NJ · Grant writing quoted per project

Ready to Begin?

Let's Build Something Great Together

Whether you're a growing team, a nonprofit building structure, or a small business ready to scale — Marie Magic is ready to be your strategic partner.

Book Discovery Call
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